About CoolMarket

Welcome to CoolMarket - Jamaica's largest and most trusted digital marketplace, offering electronics, technology products, appliances, groceries, and household items. Headquartered in Ocho Rios, St. Ann, CoolMarket is part of the Cool Group of Companies.

 

Our goal is to provide customers with a convenient online shopping experience from anywhere in the world. CoolMarket makes it possible for Jamaicans at home and abroad to easily find what they want from a selection of local businesses. Our safe stress-free marketplace boasts the latest and best across every category. So, forget about sending that barrel to your family in Jamaica. Take a look at our many options and start your shopping journey with us today. We are all about your convenience.

 

How it Works

You shop, and we deliver. It’s that simple.

  • Browse and find what you need quickly from your handset, tablet, computer or laptop.
  • Create or log into your account and make the payment.
  • We'll deliver the items right to your door within 2 business days. 

That’s right. Don’t leave your home again to find items that can be purchased from the comfort of your home or office. We are enriching and reinventing the way people shop in Jamaica.

 

Delivering the Things That Matter Most 

CoolMarket is committed to providing you with the best possible service—and to improving it every day. We believe value is key, which is why we offer a wide range of products to suit all budgets and lifestyles.

Choose from our great range of TVs, unlocked cell phones, laptops, tablets, small and large appliances, baby products and much more.

Looking for a specific brand? Find and buy products from Dell, Samsung, Blackpoint, Brentwood, GE, Imperial, Black Star, HP, Frigidaire and more popular brands.

 

Secure Payments

To match your budget and busy schedule, you have Many Ways to Pay. Choose from a great range of safe and convenient online payment options with the highest level of security. We accept CPay, Cool Financing, cash on delivery, credit and debit cards. Ask us how to pay with Paymaster.

 

Customer Protection & Security

CoolMarket is a safe and secured marketplace that protects consumers. We know how important your personal information is. Maintaining your trust and security is our ongoing commitment. CoolMarket complies with the Data Protection Act 2017 and the Electronic Transactions Act.


We will never sell, rent, or share your payment or personal information. However, in order to process your payment, CoolMarket collects your billing information, including your name, credit card number, credit card expiration date and uses a secure payment gateway to process this information. We are committed to the highest standards of privacy, security and transparency, which is critical to our business integrity, and to maintaining your trust in us.



Responsible Lender You Can Trust

CoolMarket never provides loans or financing to those who cannot afford it. In fact, we are committed to responsible lending through Cool Financing. As a responsible lender, our lending practices via Cool Financing are safe, hassle-free, protect and benefit consumers. We will never leave you in a financially sticky situation and if you’re having difficulties, talk to us.

 

Great Customer Service

CoolMarket is committed to transforming the lives of our customers through friendly and professional service, technology and innovation! We are passionate about doing our part to make your life and shopping experience better.

We have a dedicated FAQ page that answers the most common questions customers have. However, if you need to ask us about something else, you can contact us below:



Contact

Email: [email protected] 
Phone: (876) 618-4553

 

Opening Hours

Monday to Friday: 8 am to 5 pm
Saturday and Sunday: Closed