Coolmarket Delivery Policy
The following sets out the provisions of Coolmarket’s delivery policy. Nothing in this policy is intended to deprive a purchaser of any applicable statutory rights and is strictly subject to applicable law including Jamaica’s Sale of Goods Legislation and the Electronic Commerce Act.
DELIVERY
CoolMarket delivers to all 14 parishes of Jamaica. To guarantee timely delivery, we must have complete addresses, full name, and daytime phone numbers. We are unable to deliver to P.O. boxes.
Orders from multiple sellers may arrive separately and possibly on different days. If there is a delay in receiving your order, feel free to contact support at [email protected]
When an order is dispatched, a confirmation email will be sent to your inbox via the email address provided upon registration.
Orders may be delivered to your home, office, or other location of your choice as long it is within Jamaica.
Prohibited Items
- Banned Substances
- Contraband
- Narcotics
- Ammunition
- Perishables
If an order is damaged during transportation, we will provide you with a full refund without charge. The method of refund will vary based on the method of payment used to make the initial purchase. Refer to our returns policy for full return instructions.
N.B. If a package appears to have been tampered with in any way, customers are encouraged to decline the delivery and inform CoolMarket immediately. CoolMarket will not accept responsibility if a report is not made within 24 hours.
International Shipping
At this time the Coolmarket.com serves destinations within Jamaica only. We are unable to ship orders outside of Jamaica.
Interim Covid-19 Delivery Schedule
Due to the effects of Covid-19, scheduled deliveries will be made to the following areas on Tuesday and Thursday. While we may be able to accommodate deliveries to these areas outside of the schedule, we are unable to confirm next day delivery.
Manchester
Newport
- Blenheim
- Heathfield
- Isle (District)
- Rudds Corner
- Ryde (District)
- Snowdon
Cross Keys
- Broughton
- Butt Up
- Cocoawalk (District)
- Grove Town
- Morley Hill
- Plowmen Hill
- Resource
- Rest Store
- Rose Hill
- Salmon Town
- Smithfield
- Wigton
Pusey Hill
Pratville
- Asia
- Farm (District)
- Frankfield
- Hermitage
- Maningsfield
- Mount Oliphant
- Retrieve
- Warwick
Porus
- Berrydale
- Melrose Hill
- Spring Grove
Mile Gully
- Bethany
- Buy Land
- Coley Mountain
- Green Hill
- Hibernia
- Litchfield
- Skull Point
Craig Head
- Norway
- Pike
Banana Ground
- Bellefield
- Blue Mountain
- Bombay
- Chantilly
- Content
- Davyton
Trelawny
Albert Town
- Bristol
- Burnt Hill
- Freemans Hall
- Rock Spring
- Spring Gardens
- St. Vincent
- Stettin
Troy
- Booth
- Cowich Park (District)
- Tyre
- Wilson Run
Lorrimers
- Battersea
- Lime Tree (District)
- Lowe River
Warsop
- Allied
- Wison Valley (District)
Ulster Springs
- Alps
- Huntley Castle
- Ipswitch
- Mocho
- Pisgah
- Springfield
- Woodlands
Auchtembeddie
- Oxford
- Kensham (District)
- Medina
- St. Pauls
-
Stewart Town
-
Jackson Town
-
Wakefield
-
Bounty Hall
-
Bunkers Hill
-
Deside
-
Duanvale
-
Sherwood Content
Clarendon
-
Thompson Town
-
Gimme Me Bit
-
Milk River
-
Clarendon Park
-
Crooked River
-
Pennant District
-
Summerfield
-
Mocho
-
Blackwood
-
Smithville
Alston
- Baillieston
- Longbough (District)
- Moravia
- Silent Hills
- Tweedside
Frankfield
- Johns Hall
- Leicesterfield
- Nine Turns
- Peckham
- Bryans Piece (District)
Westmoreland
-
Darliston
-
Cornwall Mountain
-
Mackfield
-
Cottage
-
Barham
-
Friendship
-
Williamsfield
-
Broughton
-
Orange Hill
-
Old Hope
-
Dias
-
Kingsvale
-
Cauldwell
-
Mt. Pleasant
-
St Leonards
St. James
-
Bethel Tow
-
Cambridge
-
Catadupa
-
Chatham
-
Good Will
-
Maldon
-
Johns Hall
-
Dumfries
-
Somerton
St. Ann
Aenon Town
- McKoy
Wildcane
- Bohemia
- Cascade
- Mount Moriah
Borobridge
- Laughton Town
- Morgans Forest
St. Elizabeth
New Market
- Lewisville
- Red Bank
Spring Field
- Berkshire
- Clearmont
- Ginger Hill
Maggotty
- Bartons
- Carisbrook
- Dry River
- Newton
- Retirement
- Vauxhall
Siloah
- Appleton
- Raheen
- Widsor
Balaclava
- Bougue
- Lilliput
- Malborough
- Rose Valley
- Union
Aberdeen
- Thornton
Elderslie
- Aberdeen House
- Accompong
- Bethsalaem
- Jointwood
- Merrywood
- Mulgrave
Braes River
- Carmel
- Elim
- Grosmond (District)
- Lacanster
- Two Mile Woo