The following sets out the provisions of Coolmarket’s delivery policy. Nothing in this policy is intended to deprive a purchaser of any applicable statutory rights and is strictly subject to applicable law including Jamaica’s Sale of Goods Legislation and the Electronic Commerce Act.

DELIVERY

CoolMarket delivers to all 14 parishes of Jamaica.  To guarantee timely delivery, we must have complete addresses, full name, and daytime phone numbers. We are unable to deliver to P.O. boxes.

Orders from multiple sellers may arrive separately and possibly on different days.  If there is a delay in receiving your order, feel free to contact support at [email protected]

When an order is dispatched, a confirmation email will be sent to your inbox via the email address provided upon registration.

Orders may be delivered to your home, office, or other location of your choice as long it is within Jamaica.

 Prohibited Items

• Banned Substances
• Contraband
• Narcotics
• Ammunition
• Perishables

If an order is damaged during transportation, we will provide you with a full refund without charge.  The method of refund will vary based on the method of payment used to make the initial purchase. Refer to our returns policy for full return instructions.

N.B. If a package appears to have been tampered with in any way, customers are encouraged to decline the delivery and inform CoolMarket immediately. CoolMarket will not accept responsibility if a report is not made within 24 hours.

International Shipping

At this time the Coolmarket.com serves destinations within Jamaica only.  We are unable to ship orders outside of Jamaica.

 

Interim Covid-19 Delivery Schedule

Due to the effects of Covid-19, scheduled deliveries will be made to the following areas on Tuesday and Thursday.  While we may be able to accommodate deliveries to these areas outside of the schedule, we are unable to confirm next day delivery.

 

Manchester

Newport

• Blenheim
• Heathfield
• Isle (District)
• Rudds Corner
• Ryde (District)
• Snowdon

 

Cross Keys

• Broughton
• Butt Up
• Cocoawalk (District)
• Grove Town
• Morley Hill
• Plowmen Hill
• Resource
• Rest Store
• Rose Hill
• Salmon Town
• Smithfield
• Wigton

 

Pusey Hill

 

Pratville

• Asia
• Farm (District)
• Frankfield
• Hermitage
• Maningsfield
• Mount Oliphant
• Retrieve
• Warwick

 

Porus

• Berrydale
• Melrose Hill
• Spring Grove

 

Mile Gully

• Bethany
• Buy Land
• Coley Mountain
• Green Hill
• Hibernia
• Litchfield
• Skull Point

 

Craig Head

• Norway
• Pike

 

Banana Ground

• Bellefield
• Blue Mountain
• Bombay
• Chantilly
• Content
• Davyton

 

Trelawny

Albert Town

• Bristol
• Burnt Hill
• Freemans Hall
• Rock Spring
• Spring Gardens
• St. Vincent
• Stettin

 

Troy

• Booth
• Cowich Park (District)
• Tyre
• Wilson Run

 

Lorrimers

• Battersea
• Lime Tree (District)
• Lowe River

 

Warsop

• Allied
• Wison Valley (District)

 

Ulster Springs

• Alps
• Huntley Castle
• Ipswitch
• Mocho
• Pisgah
• Springfield
• Woodlands

 

Auchtembeddie

• Oxford
• Kensham (District)
• Medina
• St. Pauls

 

• Stewart Town

• Jackson Town

• Wakefield

• Bounty Hall

• Bunkers Hill

• Deside

• Duanvale

• Sherwood Content

 

 

 

Clarendon

 

• Thompson Town

• Gimme Me Bit

• Milk River

• Clarendon Park

• Crooked River

• Pennant District

• Summerfield

• Mocho

• Blackwood

• Smithville

Alston

• Baillieston
• Longbough (District)
• Moravia
• Silent Hills
• Tweedside

 

Frankfield

• Johns Hall
• Leicesterfield
• Nine Turns
• Peckham
• Bryans Piece (District)

Westmoreland

• Darliston

• Cornwall Mountain

• Mackfield

• Cottage

• Barham

• Friendship

• Williamsfield

• Broughton

• Orange Hill

• Old Hope

• Dias

• Kingsvale

• Cauldwell

• Mt. Pleasant

• St Leonards

 

St. James

• Bethel Tow

• Cambridge

• Catadupa

• Chatham

• Good Will

• Maldon

• Johns Hall

• Dumfries

• Somerton

 

St. Ann

Aenon Town

• McKoy

 

Wildcane

• Bohemia
• Cascade
• Mount Moriah

 

Borobridge

• Laughton Town
• Morgans Forest

 

St. Elizabeth

New Market

• Lewisville
• Red Bank

 

Spring Field

• Berkshire
• Clearmont
• Ginger Hill

 

Maggotty

• Bartons
• Carisbrook
• Dry River
• Newton
• Retirement
• Vauxhall

Siloah

• Appleton
• Raheen
• Widsor

 

Balaclava

• Bougue
• Lilliput
• Malborough
• Rose Valley
• Union

 

Aberdeen

• Thornton

 

Elderslie

• Aberdeen House
• Accompong
• Bethsalaem
• Jointwood
• Merrywood
• Mulgrave

 

Braes River

• Carmel
• Elim
• Grosmond (District)
• Lacanster
• Two Mile Woo