Items that Cannot be Returned

The following products WILL NOT be accepted for returns UNLESS they are returned in exactly the condition in which they were shipped and received:

  1. Compact discs
  2. Memory cards and sticks (USBs)
  3. Inks, toners and printers
  4. Mobile phones
  5. Computer laptops, desktops, and Kindles
  6. Any product missing the serial number or UPC
  7. Downloadable software products
  8. Gift cards
  9. Prepaid phone cards or phone credit
  10. Prepaid game cards
  11. Electronic games (not including games for babies)
  12. Some jewelry orders
  13. Some health and personal care items
  14. Grocery products
  15. Open software
  16. Wine
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