Items that Cannot be Returned
The following products WILL NOT be accepted for returns UNLESS they are returned in exactly the condition in which they were shipped and received:
- Compact discs
- Memory cards and sticks (USBs)
- Inks, toners and printers
- Mobile phones
- Computer laptops, desktops, and Kindles
- Any product missing the serial number or UPC
- Downloadable software products
- Gift cards
- Prepaid phone cards or phone credit
- Prepaid game cards
- Electronic games (not including games for babies)
- Some jewelry orders
- Some health and personal care items
- Grocery products
- Open software
- Wine